Flight Refunds
Eligibility depends entirely on fare rules, airline policies, and ticket conditions at time of booking.
Hotel Refunds
Subject to cancellation policies of the respective supplier or property at time of reservation.
Service Fees
FaresChannel processing fees may be non-refundable even if the airline or supplier grants a refund.
Airline Fare Rules
Flight Ticket Refunds
Refund eligibility for airline tickets depends entirely on the fare rules, airline policies, and ticket conditions at the time of booking. Tickets generally fall into one of three categories:
Airlines may also apply cancellation penalties, service charges, or fare differences when processing refunds.
Supplier Policies
Hotel & Vacation Package Refunds
Refunds for hotels, vacation packages, and other travel services are subject to the cancellation policies of the respective suppliers or providers. Certain promotional or discounted bookings may not qualify for refunds. Always review the cancellation policy at the time of booking.
Please Note
Important Refund Conditions
- FaresChannel service fees and processing charges may be non-refundable even if the airline refunds the fare
- Promotional or discounted bookings may not qualify for any refund
- Cancellation penalties and fare differences may be charged by the airline
- If you cancel directly with the airline, you must also notify FaresChannel for processing
Step-by-Step
Refund Process Timeline
Once a refund request is submitted, here is what you can expect:
Submit Request
Day 0
Contact our support team with your booking reference and cancellation details.
Verification
1–2 Business Days
FaresChannel reviews airline, supplier, and fare-rule conditions tied to your booking.
Airline Processing
Supplier Timeline
Approved requests are forwarded through airline, bank, or payment provider channels.
Refund Credited
7–21 Business Days
Refunds are credited back per airline, bank, or payment-provider processing timelines.
Forfeiture Risk
No-Show Policy
Failure to appear for scheduled flights, hotel stays, or travel services without prior cancellation may result in complete forfeiture of the booking amount. No-show policies vary by airline and supplier — always contact FaresChannel or the supplier in advance if your plans change.
Support Desk
Request a Refund
Customers requesting cancellations or refunds should contact our support team with your booking reference number for assistance.