General

1. General Terms

These Terms & Conditions apply to all bookings, purchases, and services offered through FaresChannel. By using our website, you confirm that you have read, understood, and agreed to comply with these terms. FaresChannel reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.

General

2. RCS & SMS Alerts

By subscribing to FaresChannel RCS or SMS alerts, you agree to receive automated text messages, including promotional offers, travel reminders, booking updates, and service notifications, at the mobile number you provided. Message frequency may vary, and your consent to receive these messages is not a condition of any purchase. Standard message and data rates may apply, so please check with your mobile carrier for details regarding your specific messaging or data plan charges. You may opt out of promotional messages at any time by replying STOP to any message you receive from us; after submitting a STOP request, you will receive one final confirmation message. For assistance, you may contact our support team at support@fareschannel.com or call +1 844-614-2998. For more information on how we collect, use, and safeguard personal data communicated through RCS and SMS messaging, please review our Privacy Policy.

Payments

3. Pricing & Payment

All prices displayed on our website may include applicable taxes, airline charges, and service fees unless stated otherwise. Airfares and travel prices are not guaranteed until full payment has been successfully received and the ticket has been issued and confirmed. Prices may change due to airline updates, availability changes, currency fluctuations, or fare expiration. FaresChannel may process payments in multiple transactions when necessary to complete the total booking amount. In case of pricing errors, technical issues, or incorrect fare displays, we reserve the right to cancel or revise the booking before ticket issuance.

Tickets

4. Booking & Confirmation

All bookings are subject to airline or supplier availability and are only considered confirmed after ticket issuance. Booking confirmations and e-tickets will be sent to the customer's registered email address provided during booking. Customers are responsible for reviewing all booking details immediately after receiving confirmation, including passenger names, travel dates, destination information, and flight schedules. Any discrepancies must be reported to FaresChannel immediately.

Payments

5. Cancellation & Refund Policy

Most airline tickets are non-refundable, non-transferable, and non-changeable unless specifically stated otherwise under the applicable fare rules. Cancellation requests made within 24 hours of booking may qualify for a refund depending on airline policies, fare conditions, and processing charges. If a customer cancels directly with the airline, they must also notify FaresChannel for refund processing assistance. Approved refunds are generally processed within 7-10 business days, although processing times may vary depending on airlines, payment providers, or banks. Service fees charged by FaresChannel may be non-refundable.

Flight Changes

6. Changes & Amendments

Name corrections, flight changes, date modifications, or itinerary adjustments are subject to airline policies and additional charges. Certain bookings may not allow modifications after ticket issuance. If an airline changes or cancels a flight schedule, FaresChannel will assist customers with available alternatives; however, final approval and operational decisions remain with the airline.

Documentation

7. Travel Documentation & Visa Requirements

Customers are fully responsible for carrying valid travel documents, including passports, visas, government-issued identification, transit permits, and health or vaccination documents where required. FaresChannel does not provide immigration or visa services. Failure to obtain required travel documents does not qualify customers for refunds. Some destinations may require transit visas even for connecting flights. Customers must verify all travel requirements before departure.

Tickets

8. Baggage & Airline Policies

Baggage allowances vary depending on the airline, route, cabin class, and fare type. Customers are advised to verify baggage policies directly with the airline before travel. Additional baggage, overweight luggage, or oversized baggage may result in extra airline charges.

Documentation

9. Name Accuracy & Boarding Responsibility

Passenger names entered during booking must exactly match the government-issued ID or passport used for travel. Incorrect names may result in denied boarding, airline penalties, or additional correction fees. FaresChannel is not responsible for boarding denial caused by incorrect passenger information submitted during booking.

Flight Changes

10. Flight Schedule Changes & Delays

Airlines may change flight schedules, aircraft types, or routes due to operational requirements. FaresChannel is not responsible for airline delays, missed connections, schedule changes, or operational disruptions. However, we will make reasonable efforts to assist customers with available alternative options whenever possible.

Documentation

11. Travel Insurance & Health Requirements

We strongly recommend purchasing travel insurance to protect against trip cancellations, medical emergencies, lost baggage, flight disruptions, and unexpected travel issues. Customers are responsible for complying with all health regulations, vaccination requirements, and travel advisories applicable to their destinations.

Tickets

12. Special Requests & Unaccompanied Minors

Requests for special airline services, including seat selection, wheelchair assistance, meal preferences, and medical assistance, must be requested directly with the airline at least 72 hours before departure whenever possible. Customers booking travel for unaccompanied minors must review airline-specific policies before confirming reservations.

Liability

13. Airline & Supplier Responsibility

FaresChannel acts as an independent travel booking agency and intermediary between customers and travel suppliers such as airlines, hotels, and vacation providers. We are not responsible for supplier-related issues including airline operational failures, schedule disruptions, hotel service issues, bankruptcy, or supplier closures. Final operational control remains with the travel supplier.

Liability

14. Force Majeure & Extraordinary Circumstances

FaresChannel shall not be held responsible for travel disruptions caused by circumstances beyond our control, including but not limited to natural disasters, severe weather conditions, government restrictions, war or terrorism, strikes or labor disputes, public health emergencies, and airline operational shutdowns. Refunds or travel credits in such situations will depend entirely on supplier and airline policies.

General

15. Promotional Offers & Discounts

Promotional fares, discount offers, and special deals are subject to availability and may change or expire without prior notice. Offers cannot be combined with other promotions unless specifically stated.

General

16. Communication & Customer Support

By providing your contact details, you agree to receive booking notifications, travel updates, and promotional communications from FaresChannel through email, phone calls, or SMS. Customers may opt out of promotional communications at any time. For assistance, please contact FaresChannel at 1023 E Lincoln Way, Cheyenne, WY 82001, USA. Phone: +1 844-614-2998. Email: booking@fareschannel.com. Website: www.fareschannel.com.

General

17. Legal Jurisdiction & Dispute Resolution

These Terms & Conditions are governed by applicable United States federal and state laws. Any disputes arising from bookings or services provided by FaresChannel shall fall under the jurisdiction of the state in which the company is registered. By using our services and completing a booking, you agree to comply with these Terms & Conditions.